Moog Music Forum

I had this come up recently in regards to needing repair on my sub phatty (the common issue of LFO selector and octave selector switches dying).
I also called and left a message. If anyone has any advice on how to best get in contact with them, much appreciated!

I have similar problems, have emailed Moog, once in early Jan, and again late Jan. Yesterday I called them and left a message.
Is there any secret to getting a reply from them? I know they are known for their good customer support, so am scratching my head over this...

Thanks to anyone who can help!