Moog Music Forum

Thank you for the helpful post.

Cheers!

It is absolutely normal. The same thing has occurred with mine. Great sounding synth with appallingly poor keyboard. Not sure what they were thinking when they decided to cut corners on the keyboard. Sad.

The version is: Sub_Phatty_Firmware_Beta_v2.1.12

Before applying this firmware, the "SubPhatty_Erase_Firmware" sysex file was applied to clear out any previous firmware issues.

Amos sent me the beta version of the latest firmware and that seems to have solved the problem. Thanks to everyone who responded.

Disabling local control had no effect. The notes still glitched or dropped out when being midi sequenced.

I thought of that and tested it. It's not a midi feedback loop because it also happens when I play the keyboard manually.

I emailed the problem to Moog and will wait to see what their solution will be.

The last firmware update applied was using SubPhatty_v298_2_0_6.syx. I wish it was just a firmware problem, but I think it may be more than that.

I appreciate your input. I have invested plenty of my own time trying to fix this issue. I will take one last step and contact them but I'm not interested in paying for shipping or repairs. So if they are not willing to make this right at their cost. I'm done with Moog.

Thank you for your responses. Looks like I bought a dud. I would imagine that the shipping cost and wait time would only make this experience even more frustrating. I guess I will just have to sample the hell out of it, sell it for pennies on the dollar and chalk it up to an experience. My first and...

I have had my Sub Phatty for a while now and I have always had an issue with notes glitching or dropping out after a random amount of time. With hours of testing and parameter changes the SP still cannot play a sequence of notes without glitching out and ruining a recording, no matter how the notes ...