Moog Music Forum

Yes, it's listed in the device manager.

Seems like the software driver is just broken. Very disappointing.

On my Mac the Sub37 editor connected to the hardware every time without a problem.

On PC (Win 10 Anniversary) it doesn't seem to want to connect. I did install the special PC MIDI driver that came with the 1.2 update.

Any thoughts?

breun wrote:

thomasmooger wrote:New Sub37 user. I was using it tonight and decided to update from factory to 1.1.

Do you know what firmware version it was running before you updated? Maybe it was already on 1.2.0?

Good question. I seem to remember it being 1.0 -- but that could be wrong.

Thanks I was worried that something may have happened during shipment, because the box arrived with some damage.

oli@sub37 wrote:Or maybe you hear a filter click because of the Filter Envelope?

stiiiiiiive wrote:… or maybe you’re hearing the noise of the VCA letting the electronic life out.
Charming analogue

It sounds like very soft pink noise, not a click, but like opening up a gate when pressing the key. Is that normal?

Is it normal to hear the noise of audio noise when pressing a key (init preset with the filter at 0)?

Solved with 1.2 update.

New Sub37 user. I was using it tonight and decided to update from factory to 1.1. The update failed initially. I attempted the manual update according to instructions, but that also failed. After that, the auto update actually worked, but no sound. Tried the auto install again, success, but no sound...