Moog Music Forum

Here is a little video i made with Elektron Analog Rytm, sync is very ok.
https://www.youtube.com/watch?v=i3FLhZy_QdE

Once Again, lot of sub 37 have this problem, and many more problems too, after 8 month I sent it back to the store and change it for a DSI PRO2......good construction, nice keyboard, fantastic sound and possibilities....no more problems

I had many many problems with this synth and this cut off problem too, they replaced it, but it only last too days.
After 7 month sent back the synth to the shop who changed it for a prophet 12.

sorry but this is a hardware problem, we had this problem long before upgrading newest firmware. i was at the repair station store, many moog sub 37 were there with problems too, the store ordered a big quantity of pitch wheel and the same for the cutoff.... this is not serious from Moog to release ...

Yes but unfortunatly....only for a short time, you will have the same problems soon, and big troubles with the cut off too!!!!

Ok, after 1,5 month repairs at Mesi in Paris, got my Moog yesterday, everything was ok....until today....same problem.......and Im very far to be the only one, pitch wheel problem and cut off problems on a lot of these machines, very very bad keyboard..... Moog sub 37 returned to the store today;;;B...

Ok, after a month an half in repair, I got my sub37.
Apparently, many sub 37 had the same problem, they had to change the pitch wheel and the cutoff too, I bought my Moog 7 month ago in a store in Paris, it was new!!!!!

Now the pitch is blocked to semi tone up as i touch the pitch wheel.
I m really fed up

Well it seems many of us has this problem and this is noe EEPROM problem and recalibrating does nothing.
For the moment it seems there is nothing to do.

Ok i received the sysex files, i did the calibration, but finally the result is the same, sometimes it works sometimes not.
It s really boring because when it doesn t work and i use the pitch wheel, the the wheel comes back to the center position, the moog is out of tune!!!

I m a bit fed up with my problem, i wrote an email to Andy tu get the sysex file and the procedure to calibrate mod wheel but I have no answer!

Thank you Amos, apparently it s not an eprom problem, well i ve never tried to calibrate the pitch wheel by myself because i don t have the sysex files.
Now it seems to work correctly but sometimes not....
May be the next firmware will solve the problem?

Too bad this morning it doesn t work!!!!!!

Incredible, i ve pluged a master keyboard in midi to control the sub 37 and the pitch wheel of the master keyboard works perfectly and suddenly the pitch wheel of the sub began to work good, may be the midi has recalibrated the sub 37!!!!!
Now it works ok, but i d like to have the explanation

I have exactly the same problem, pitch wheel down doesn t do anything and in normal position i m 2 semu tone below
Is it a firmware problem?
anybody have informations?