Moog Music Forum

So, it appears that there is no workaround for my situation.

I need to send my Sub37 back to Moog to replace a faulty component in the panel.

I'm on a Mac. OSX 10.7

Tried rebooting, and have nothing plugged into my MBP except 1 usb cable to Sub 37.

No other applications running except Sysex Librarian.

Ran transfer at 50% speed, as suggested. Still fails at the same point in step 4.

Currently, all LEDS are on, screen is blank, and ARP RATE and MIDI LEDs ...

I also had the FW 1.0.6 fail when I tried to update.

It completes the first 3 steps exactly as described in the update instructions, but then always fails on step 4.

Upon starting step 4, the MIDI LED blinks red 3 times, then goes either solid red or blank for the remainder of the sysex file ...

Posted this on a different thread last night, but this is clearly more relevant.

Having MAJOR problems updating Sub37 Firmware. Steps 1-3, it behaves as described in the update instructions, but It always hangs on the step 4 sysex file.

I have tried:
C6 and Sysex Librarian (on OSX 10.7.3). Both ...

Having MAJOR problems updating Sub37 Firmware. Steps 1-3, it behaves as described in the update instructions, but It always hangs on the step 4 sysex file.

I have tried:
C6 and Sysex Librarian. Both fail at step 4.
2 different USB cables. Both fail at step 4.
2 different firmware versions (1.0.4 ...