Moog Music Forum

I sent my rebate in december and I still haven't seen mine either.

Hopefully a random box will show up at my door very soon.

They were in the office today in fact.

I have to say, what great customer service!

They are investigating this issue further, for the moment I have a workaround that works fine.

Thanks again for the quick responses to everyone in the forums, and the awesome customer care from Moog! You can ...

Yeah I unplugged all cables (other than power) when booting it up. The phatty works file it just displays this message if I don't hold down 'Master' while booting:

SEND_FIRMWARE SX
DATA ERROR 3

So I'm assuming a flag is set somewhere that needs to be reset.

I bought the Stage II directly, is ...

What was the solution that support gave you? I just got this same error on mine as well.

I booted past it by holding down 'Master' when turning power on, and did a factory reset, which fixed the bizarre behavior. I'm assuming that this happened by midi data being sent to the synth that changed a ...