Moog Music Forum

Yes, I can confirm this behavior. I discovered some level settings and some of the effects that were incorrect, and once I fixed those all of the patches work great.

Very interesting and helpful. Thanks for sharing!

My Moog One had gone silent. They walked me through some diagnostic steps, which led to the discovery that an expression pedal had come unplugged. They helped solve the problem and I did not have to send the unit in.

I recently opened a support ticket and had an excellent experience. All it took on my part was a little understanding that they needed time to review and exchange emails. But they solved my problem and I was very satisfied with the communications.

Does anyone have any tips to help me with backing up my Moog One? If I try to backup my entire user space, it aborts early in the process. If I try to backup all my presets, it also aborts early in the process and sometimes completely reboots. I am using a relatively new SanDisk 12GB thumb drive ...

I am also fortunate to own a Moog One 16 voice and an OBX8. Also fortunate to own a Prophet 10. I love all three and I don’t find them that redundant. Each has certain things that it does very well, much better than the other two. From what I’ve been reading, the Third Wave might be a wonderful ...

At least one of the Facebook groups requires the facebook account to have been in existence for a certain number of months (6 months I think). If you are a luddite like me who has avoided facebook until now, best to setup your account soon to get the 6 month clock ticking...

Great news! Enjoy your new, now in-tune, Moog One!

I am a new Moog One owner and not that experienced, but I did run the voice card calibration right after I bought it and it took about 6 - 8 hours. My unit already had firmware v. 1.5 on it. So one thing to check is whether your unit already has firmware v.1.5. If not, it might be worth updating ...

Thanks for the suggestion, will do!

Hi David,

I've had my new Moog One about a month now. When I press the master encoder to load one patch over another, I often get a sound. It varies depending on the patches involved. It doesn't sound like an electrical crack, it seems to come from the sound engine and seems pretty harmless. I don ...

Hi David,

Good news. I ran into this problem, too, when I got my new Moog One last month. I did some searching on the forum and the search engine was really helpful. I found a prior posting that provides an explanation for this and an easy solution. The name of the prior posting is "Presets With No ...

My new Moog One v. 1.5 seems to have been working fine, but today I tried exporting for the first time. When I export "All Data" it works fine. When I try to export "Presets" this causes the unit to soft-reboot without completing the export. After the aborted export of presets, there are about a ...

Background to set up my question: My first synth was a Prophet 5, purchased in 1981 (I don’t even know which Rev it was). I discovered that for my playing style, a filter expression pedal was a game-changer, and I used the pedal all the time. I’m pretty sure the pedal I used at the time was CV. When ...

I checked manual and confirmed pitch wheel "up" and "down" can be programmed for each "Synth" with values of plus or minus 24 notes (2 octaves).