New to MOOG not impressed

kiddell2 · Post by **kiddell2** » Thu Feb 18, 2010 4:22 pm

Can anyone supply me with wood sides for my LP? im in the UK. I have had my LP just one week, and TWICE it has frozen on me whilst changing LFO settings. None of the contols will then work untill i turn it off, and on again, NOT what you need, whilst doing a live gig. I have always used ROLAND and KORG in the past, this is my first MOOG and NOT impressed.

anoteoftruth · Post by **anoteoftruth** » Thu Feb 18, 2010 4:32 pm

Yet you were impressed by Roland and Korg?

Did you buy your LP new or used? Ask Amos or wait for another reply here about the freezing issue.. people here are usually pretty eager to help, and so far I have'nt really seen too many issues go unresolved in my time on the forum. Try getting that kind of support from Roland or Korg.

tript · Post by **tript** » Thu Feb 18, 2010 4:50 pm

sounds like a grounding/socket/power issue.

Just guessing. I had issues with the knobs my first week. I called Moog and upon their advice had it fixed in an hour.

Amos · Post by **Amos** » Thu Feb 18, 2010 9:31 pm

It sounds to me like the unfortunate bug I introduced in OS 2.2 - if Arpeggiator Clock source is set to LFO and the LFO is fast, the panel will slow down/stop responding. I'm very sorry for this and I'll fix it just as soon as I'm finished with Taurus firmware for a bit.

To kiddell2, I take personal responsibility for this bug and I'm sorry it's bugging you. If you find a preset hanging like this, just go to Master menu, Advanced Preset->Arpeggiator menu, select Clock Src and set it to Internal or MIDI> Then go back to Preset page and Store the preset (save this change). Problem avoided, no more lockups. I will fix this bug for good, in the next firmware update. Again, my apology.

Kind regards,

Amos

TehSlavik · Post by **TehSlavik** » Thu Feb 18, 2010 10:07 pm

To answer your wood question, check out www . synthwood . com
I have been emailing him about wood ends for my LP, and his work looks very good!

kiddell2 · Post by **kiddell2** » Fri Feb 19, 2010 10:23 am

Synthwood was the first site i tried, but as they dont supply their email addy, only a link [ which for some reason, i cant get onto?!] dead end!

Sir Nose · Post by **Sir Nose** » Fri Feb 19, 2010 10:28 am

Email is on the very front of synthwood's home page.
The contact us button orders /at/ synthwood . com

kiddell2 · Post by **kiddell2** » Fri Feb 19, 2010 10:29 am

Many thanks Amos, will try that IF it happens again.

kiddell2 · Post by **kiddell2** » Fri Feb 19, 2010 10:35 am

Hi Sir Nose, maybe im being a bit thick

but all i can see on the home page is the web addy and a `contact us` link, and its this link that is the problem for me.

Sir Nose · Post by **Sir Nose** » Fri Feb 19, 2010 11:32 am

mouse over the link without clicking and the email address will be in the lower left coner of your browser

kiddell2 · Post by **kiddell2** » Fri Feb 19, 2010 1:42 pm

Thank you sir Nose, found it....many thanks

peterkadar · Post by **peterkadar** » Sat Feb 20, 2010 6:56 am

Yeah man, Amos represents!

Fear not placing your trust in Moog...