Warranty Transferable

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jplanet
Posts: 8
Joined: Sun May 17, 2009 11:17 pm

Warranty Transferable

Post by jplanet » Mon May 18, 2009 1:02 pm

Hi -

I have just purchased a Little Phatty from someone who has only owned it for a few weeks, and they have already registered the warranty. Is it possible to transfer it to the buyer (myself)?

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soundxplorer
Posts: 237
Joined: Fri May 02, 2008 8:07 pm

Post by soundxplorer » Mon May 18, 2009 2:02 pm

It'd be better to ask the folks at Moog directly instead of the forum.
Here's the Contact form:
http://www.moogmusic.com/contact/

I had the same exact question a while back. I can tell you what they told me, but their policy may have changed since then. They told me that if it is still in the original warranty period they can do it - but you'll need to obtain the original sales receipt from the person you bought it from as proof of the date of purchase.
Gear: Moog LP, Gibson LP, lots of FX

jplanet
Posts: 8
Joined: Sun May 17, 2009 11:17 pm

Post by jplanet » Mon May 18, 2009 4:12 pm

Great, thanks for your reply - I'll contact them and find out - I disn't expect that they would transfer it, but it would be a nice plus...

Amos
Posts: 2438
Joined: Wed Jul 23, 2003 3:11 pm

Post by Amos » Wed May 20, 2009 1:39 pm

As soundxplorer said - Moog policy is to honor the factory warranty for one year from the original date of purchase, regardless of who currently owns the instrument. So, as long as you can get the original purchase documentation from the first owner, then you are covered for the remainder of the year after the original purchase.

Kind regards,

Amos

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