slim phatty knobs lights not moving, and no audio

[westy762]

hi guys my slim phatty is really playing up. it was working fine, and one day i got no audio out, and none of the knobs lights moved. however, when i move some knobs on my midi controller, some of the knobs like filter and mod moved.

so, i updated the firmware, did a factory reset. problem still remains. something is really wrong. one would assume a factory reset would fix everything and return it to its original state.

help please! when it worked the phatty was phat! now it is a pretty paperweight and ill probably have to sell it otherwise, but i really dont want to!

[westy762]

bump, any help?

[gertie]

open a ticket with support....

maybe your issue?
https://www.youtube.com/watch?v=-VMCijPZiLU

http://www.canecreek.co.uk/page12/