Sub37 keys...hanging too far out from panel? Moog to fix

Rene K · Post by **Rene K** » Wed Nov 05, 2014 4:19 pm

Thanks,
i have the same Problem with my keys.

gencomprodukts · Post by **gencomprodukts** » Wed Nov 05, 2014 4:46 pm

Same thing here.

Rufus the Dog · Post by **Rufus the Dog** » Wed Nov 05, 2014 5:05 pm

Me too but I think I can source my own length of felt (or similar) and fix it rather than let the Sub37 out of my sight

R.

Saonegin · Post by **Saonegin** » Thu Nov 06, 2014 5:55 am

Please, tell in this forum how you did with your various kinds of felt adventures (with Moog tech support or without it).

Rufus the Dog · Post by **Rufus the Dog** » Thu Nov 06, 2014 4:28 pm

I am going to cut a strip from this …

http://www.amazon.co.uk/gp/product/B00D ... ge_o00_s00

.. and stick it to the vertical part of the panel just behind the keys. the 2mm thick felt should be enough to conceal the key 'holes'

I have chosen black but there are plenty of other colours

R.

JazzMasta · Post by **JazzMasta** » Fri Nov 07, 2014 6:32 am

The expression "to make a mountain out of a molehill" comes to mind here..

Saonegin · Post by **Saonegin** » Wed Dec 03, 2014 9:23 am

Well at least that one killed the discussion here once and for all. And yet this molehill still annoys at least myself a bit.

JazzMasta wrote:The expression "to make a mountain out of a molehill" comes to mind here..

Blackout · Post by **Blackout** » Fri Dec 05, 2014 7:57 am

my first post was around 5 months ago about this problem i must say i would have thought that Moog would have come up with a solution to this by now especially as they said they would be addressing the issue...

bartleby · Post by **bartleby** » Fri Dec 05, 2014 10:17 am

Blackout wrote:my first post was around 5 months ago about this problem i must say i would have thought that Moog would have come up with a solution to this by now especially as they said they would be addressing the issue...

they have. amos posted about it about a month ago:

Amos wrote:Moog have sourced some black felt lining material for use with piano keyboards... if you are interested in having this material installed on your own keyboard, contact the Moog service department directly.

as i mentioned earlier, i did contact them and they said they would send the kit over to me. still hasn't arrived, though. : (

Blackout · Post by **Blackout** » Fri Dec 05, 2014 11:18 am

thanks bartleby. you are right.

however has anyone recieved the upgrade or kit?

Sihaz · Post by **Sihaz** » Fri Dec 05, 2014 1:44 pm

Yeah, i was told i would be sent one a few weeks ago but nothing yet...

bartleby · Post by **bartleby** » Wed Dec 17, 2014 2:02 pm

still nothing even 1.5 months after support told me they'd send me this kit.

Saonegin · Post by **Saonegin** » Thu Jan 15, 2015 5:03 am

Yeah, still no felt strip although Moog promised to send me a fix kit 1,5 months ago

zone47 · Post by **zone47** » Thu Jan 15, 2015 9:28 am

I never even noticed it. I love the feel of the keys on this keyboard, it blows my DSI Prophet 12 away!

bartleby · Post by **bartleby** » Sun Jan 25, 2015 5:54 am

i finally received my 'felt strip kit' two weeks ago - almost 3 months after they said they'd send it to me. i installed it yesterday.

it consists of a strip of foamed rubber with some adhesive on one side and a wider strip of some kind of black textile glued to other side. they call it a 'felt strip kit', but the textile doesn't actually seem to be felt, but rather some kind of velvet-like material.

installation is easy: you remove the four side panel screws that hold the control panel in place, lift up the panel and stick the adhesive side of the 'felt strip kit' underneath the front lip of the control panel. the textile strip then covers the upper part of the keyboard - including those ugly gaps.

i think you could easily build something like this yourself, if you prefer a different material or color (red or yellow might look nice), or aren't patient enough to wait for months for it to arrive from moog music.

here is a few pics:

Moog Music Forum

Sub37 keys...hanging too far out from panel? Moog to fix

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Re: Sub37 keys...hanging too far out from panel? Moog to fix