I was wondering if anyone has had to send a product to Moog for repairs
If so, how long does it usually take to get it back?
Duration of time it takes to do repairs
- thealien666
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Re: Duration of time it takes to do repairs
It all depends on what they have to do to perform the repairs. If it's a simple thing, it could be quick. But if it's a major issue, it could take longer I suppose.
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Re: Duration of time it takes to do repairs
If time is an issue and if you are hesitant to ship your precious Moog, finding a trustable local repair facility that you can build a connection with could be a real asset. For many years I would keep a backup of each my main synths knowing that repair work was usually unreliable and take a lot of time. Now I have a local repair shop I can go to that does good work where the owner knows me.
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Re: Duration of time it takes to do repairs
You can contact them to ask about the length of the queue... for me last October it was about a month to repair one of the mod busses on my Voyager XL. The good thing is that I only needed to send in the analog board from the back of the XL, which was fairly easy to remove.
Also you can pay $50 (again double check with Moog for the exact price) to be moved to the front of the queue, if it is urgent.
Also you can pay $50 (again double check with Moog for the exact price) to be moved to the front of the queue, if it is urgent.
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Re: Duration of time it takes to do repairs
Didlisquat makes good points. I would also ad that if most of your synth still works or you have backup gear, you may time repairs for when Moog or your local synth repair specialist has a shorter cue.
Akai AX-80
Korg Polysix
Roland Juno 60
Moog The Source
Yamaha e1010 BBD
Moog Parametric EQ
Sequential Prophet Pro~One
Altec AS-1600 audio oscillator (1947)
Moog Music Minimoog Model D (1973)
Korg Polysix
Roland Juno 60
Moog The Source
Yamaha e1010 BBD
Moog Parametric EQ
Sequential Prophet Pro~One
Altec AS-1600 audio oscillator (1947)
Moog Music Minimoog Model D (1973)
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Re: Duration of time it takes to do repairs
This is good to know. I'll have to do that next time. Over two and a half months and still waiting to see my fooger again.DeckardTrinity wrote:
Also you can pay $50 (again double check with Moog for the exact price) to be moved to the front of the queue, if it is urgent.